Terms and conditions | Mederic MindBody

Digital products

Last updated: August 2026

Article 1. Identity of the seller

Name: Mederic MindBody
Owner: Mederic Delvaulx
Legal form: Sole proprietorship
VAT number: BE 1020.251.542
Registered address: Leuven, Belgium
Email: info@medericmindbody.com
Website: www.medericmindbody.com

Article 2. Scope

These general terms and conditions of sale apply to every purchase of digital products via the website www.medericmindbody.com. This includes digital guides and workbooks in PDF format.

By placing an order, the buyer confirms that they have read, understood and accepted these terms.

Article 3. Products and delivery

The following digital product is covered by these terms:

Nervous System Guide: From surviving to thriving. A digital workbook in PDF format. After payment the buyer receives the product as a direct download and by email. There is no physical delivery.

All products are delivered as described on the sales page. The content is purely educational.

Article 4. Price and payment

Product prices include VAT. These are one-off purchases. There are no recurring costs or subscriptions.

Payment is made via Stripe (stripe.com). Available payment methods are credit card and Bancontact. The buyer receives a confirmation by email after successful payment.

The current price is shown on the sales page.

Article 5. Right of withdrawal

In accordance with Article VI.53, 13° of the Belgian Code of Economic Law, the right of withdrawal does not apply to the supply of digital content not delivered on a tangible medium, if performance has begun with the consumer’s prior express consent and their acknowledgement that they thereby lose their right of withdrawal.

The buyer expressly agrees to this when completing the order. After downloading the product or receiving the access link, a refund is not possible.

If technical problems prevent you from accessing the product, contact info@medericmindbody.com. We will always look for a solution.

Article 6. Intellectual property

All content of the products, including texts, design and the ARL framework (Activate, Regulate, Liberate), is the property of Mederic Delvaulx / Mederic MindBody and protected by copyright.

The products are intended solely for the buyer’s personal use. It is not permitted to copy, distribute, resell, publish or share the products, in whole or in part, in any form, without prior written permission from Mederic MindBody.

Article 7. Disclaimer

The content of the products is purely educational and informative. The exercises are based on Somatic Experiencing and Polyvagal Theory, but do not replace professional medical, psychological or therapeutic support.

Use the products at your own responsibility. Stop an exercise if you feel overwhelmed. In case of serious complaints, trauma or crisis, it is advisable to contact a doctor or recognised care provider. In an acute emergency in Belgium: call 1813 (Suicide Line, 24/7) or 112.

Mederic MindBody is not liable for damage resulting from applying the information in the products.

Article 8. Privacy and data protection

Personal data collected at purchase (email address, payment details) is processed in accordance with the General Data Protection Regulation (GDPR).

Payments are processed by Stripe (stripe.com). Mederic MindBody does not store credit card or bank details.

Email addresses are processed by MailerLite (mailerlite.com) for product delivery and, if the buyer has consented, for sending newsletters.

More information is available in the privacy policy.

Article 9. Updates

We reserve the right to improve, adapt or extend the content of the product.

Article 10. Complaints

For complaints or questions about a purchase, the buyer can contact info@medericmindbody.com. We aim to respond within 5 working days.

If a dispute cannot be resolved between the parties, the consumer can turn to the Consumer Mediation Service (www.consumentenombudsdienst.be) or the European Online Dispute Resolution platform (ec.europa.eu/consumers/odr).

Article 11. Applicable law

These terms are governed by Belgian law. Any disputes fall under the jurisdiction of the courts of Leuven, Belgium.

Mederic MindBody, Leuven, Belgium
info@medericmindbody.com · VAT BE 1020.251.542

In case of differences between language versions, the Dutch version prevails.